Artificial Intelligence Privacy Policy

Privacy Policy

Effective Date: 6th June 2023

This Privacy Policy describes how go ai ("we," "us," or "our") collects, uses, and discloses personal information when you access and use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using go ai, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you visit our website or interact with our services, we may collect personal information that you provide voluntarily, such as your name, email address, company name, and contact details. We may also collect payment information if you make a purchase through our platform.

1.2 Usage Information: We may automatically collect certain information about your usage of go ai, including your IP address, device information, browser type, operating system, and pages visited. This information helps us analyze and improve the performance and usability of our website and services.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. These technologies enable us to personalize your experience, remember your preferences, and analyze trends. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 We use the personal information we collect to:

   - Provide and improve our services, including processing transactions, delivering products, and responding to your enquiries and requests.

   - Personalize your experience, such as by recommending relevant ai brands and services based on your preferences.

   - Communicate with you regarding updates, promotions, and other information about go ai and its partners. You can opt out of receiving marketing communications at any time.

   - Ensure the security and integrity of our platform, detect and prevent fraud, and enforce our Terms of Service.

2.2 We may aggregate and anonymise non-personal information for statistical and analytical purposes. This information does not identify you personally and may be shared with third parties.

3. Data Sharing

3.1 We may share your personal information with trusted third parties who assist us in providing our services, such as payment processors, shipping partners, and customer support providers. These third parties are obligated to protect your information and can only use it for the specified purposes.

3.2 We may also disclose your personal information in the following circumstances:

   - To comply with applicable laws, regulations, or legal processes.

   - To respond to valid requests from governmental authorities or law enforcement agencies.

   - To protect our rights, privacy, safety, or property, and that of our users and the public.

   - In connection with a merger, acquisition, or sale of all or a portion of our business, where personal information may be transferred as part of the transaction.

4. Data Security

4.1 We employ reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

5.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

6.1 You have the right to access, correct, update, and delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or enquire about the personal information we hold about you, please contact us using the information provided at the end of this Privacy Policy.

7. Children's Privacy

7.1 Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.